Privacy Policy
This policy describes how we collect, use and protect your personal data.
1. Introduction and scope
This Privacy Policy (the "Policy") applies to all information collected and processed through this website (the "Platform"), including all its features such as FinBot and other tools. By using our Platform you acknowledge and agree to the terms set out in this Policy.
2. Information we collect
When you visit and use our site, the following types of information may be recorded automatically:
- Usage data: information about how you use our Platform, including the pages visited and actions taken on the Platform.
- Technical data: IP address, browser type and version, time zone, browser plug-in types and versions, operating system.
- Cookies and similar technologies: we use cookies and similar technologies to improve the user experience and analyse traffic on the Platform.
- Interaction with FinBot: if you use our AI assistant FinBot, we store your queries and answers for the purpose of improving the service.
We do not deliberately collect personal data without your explicit consent. We process all information in accordance with applicable data protection laws.
3. Purpose of data processing
We use the collected information for the following purposes:
- Providing and improving our services
- Analysing the use of the Platform and creating aggregated statistics
- Detecting and preventing security incidents and fraud
- Improving the answers and features of the AI assistant FinBot
- Complying with legal obligations
4. Retention and security of data
We keep information only for as long as is necessary to fulfil the purposes stated in this Policy. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss or damage, including:
- Using encryption for the transmission of sensitive information
- Limiting access to data to authorised persons only
- Regular review and updating of security measures
- Anonymising data wherever possible
5. Sharing of information
We do not share your information with third parties, except in the following cases:
- With service providers who help us operate the Platform (analytics tools, hosting providers)
- Where required by law or a court order
- To protect the rights, property or safety of our Platform, our users or the public
- With your explicit consent
6. FinBot and data processing
Our AI assistant FinBot uses artificial intelligence technology to provide information and answers to your questions. In connection with the use of FinBot:
- We store your queries and the answers provided to improve the service
- We do not use your queries to identify individuals
- Queries are analysed in aggregated form to improve the quality of answers
- Your interactions with FinBot may be used to train AI models in anonymised form
7. Your rights
Depending on where you live, you may have the following rights regarding your data:
- The right to access the data we hold about you
- The right to correct inaccurate data
- The right to erasure of data in certain circumstances
- The right to restrict processing
- The right to object to processing
- The right to data portability
To exercise these rights, please contact us using the contact details below.
8. Cookies and similar technologies
Our Platform uses cookies and similar technologies to improve the user experience and analyse the use of the Platform. Detailed information about the use of cookies is in our Cookie Policy.
9. Changes to this Policy
We reserve the right to change or update this Policy at any time. Changes take effect the moment the updated Policy is published on the Platform. We recommend checking this Policy regularly. By continuing to use the Platform after changes are made you agree to the updated Policy.
10. Contact
For any questions about this Policy or the processing of your data you can contact us through the contact form on the About us page or through the reporting system available on the Platform.